Frequently Asked Questions
Find quick answers to common questions about our services, eligibility, and how we operate.
Who is eligible for Your Community Care services?
Our services are designed to be accessible to everyone in the communities we serve. Specific eligibility for certain programs may vary, but our goal is to provide care to all who need it. Please contact us for details on specific services.
Do I need insurance to use your services?
While we accept a wide range of insurance plans, we are committed to providing affordable care options for those without insurance or with high-deductible plans. We offer sliding scale fees for some services and can help you explore financial assistance programs.
What technology is required for e-visit appointments?
For an online medical review, you'll need a device with a camera and microphone (like a smartphone, tablet, or computer) and a stable internet connection. Our platform is user-friendly, and our team can assist you if you have technical difficulties.
How are temporary clinics set up and what services do they offer?
Our temporary clinics are rapidly deployable units that can be set up in various community locations. They are staffed by qualified medical professionals and equipped to offer services like general check-ups, vaccinations, minor illness/injury treatment, and health screenings.
What languages do your providers speak?
We strive to offer care in multiple languages to serve our diverse communities. Many of our providers are multilingual, and we also utilize professional medical interpretation services when needed. Please let us know your language preference when booking an appointment.
How do I book an appointment?
You can book an appointment through our E-Visits Portal, by calling our main office, or in person at one of our clinic locations. For mobile clinic events, appointment information will be provided with event details.
Still Have Questions?
If you can't find the answer you're looking for, please don't hesitate to reach out to our friendly team. We're here to help!
Contact Us